Thanks to all the great subject matter experts and their contributions to RCM Answers this year. Here’s the ten you read and shared the most.
By Sarianne Gruber – The aging population in the US brings with it special concerns that will inevitably change the focus of many healthcare providers and organizations. Press Ganey, a leader in patient experience measurement, released last month its newest research on Patient Experience in the Very Elderly: An Emerging Strategic Focus.
By Terry Hayes – For years, there have been studies showing that clinicians are decreasing time spent with patients due to competing demands. Nurses say that out of a 12-hour shift, only two hours are spent on direct patient care, and doctors spend only 27.5 percent of their daily working time with their patients.
The Institute of Medicine has released a new report: Improving Diagnosis in Health Care. In the report, IOM found that diagnostic errors have been largely unappreciated, concluding that most people will experience at least one diagnostic error in their lifetime.
By Sarianne Gruber – What does it take to scale innovation across a very large enterprise and maximize impact? You might want to ask Marti Nyman. He is the Vice President of Business Development and Commercialization for UnitedHealthcare (UHC). And if you ask Marti what it takes, his answer is the “human touch.”
By Sarianne Gruber – Would you recommend your physician to friend or relative? What would be your reasons for recommending them? Is it because you like the selection of magazines in the waiting room or the self-serve coffee flavors?
By Sarianne Gruber – The deadline is quickly approaching. All interested medical practices can be a part of the Million Hearts Study as long as an application is submitted by September 10, 2015 11:59pm (EDT). This is an excellent opportunity to join a randomized-controlled trial to uncover the best care delivery models that can potentially reduce cardiovascular risk.
By Sarianne Gruber – A Virtual Clip Board Pilot Study. Patient self-service kiosks in hospitals and physician offices have helped speed up the patient intake process, collect co-pays as well as improve data quality such errors and duplication of information.
The Scottsdale Institute has released the SI Patient/Consumer Engagement Adoption Model™. Similar in tone to the HIMSS 7-stage EHR adoption model, the SI model helps healthcare systems measure success and progress in patient engagement.
Now Playing on HealthcareNOW Radio
Get Our RCM Answers News Digest
HealthcareNOW Radio – Episodes On Demand
Miss any episodes of your favorite HealthcareNOW Radio shows? Find them all on our SoundCloud Channel. Play or Download Here