By April Wilson – Are you tired of email spam and annoying internet ads? Well, it might be time to pay closer attention to them. That’s because digital marketers know something about human behavior that you probably don’t.
By Marty Callahan – The way payer trends are developing, you can expect your 2019 to be a year defined by denials. Last year, the Advisory Board’s biennial survey on revenue cycle found a median 350-bed hospital was likely to lose $3.5 million to increased denials writeoffs over the previous four years.
By Brad Josephson – Recently, there’s been a huge amount of attention paid toward analytics and the type of information it can provide to all levels of management in the healthcare revenue cycle.
By Lisa Eramo – When was the last time you examined your net collection rate as part of a ‘financial health and wellness’ checkup? Monitoring this rate has always been important; however, it is absolutely critical in the current healthcare environment.
By Lisa Eramo – When it comes to denials, physicians may feel as though insurance carriers have always have the upper hand. But this long-held belief isn’t true—especially when the claims in dispute are subject to the Employee Retirement Income Security Act (ERISA) of 1974.
Because patients are paying more out of pocket for their healthcare, you might be focusing on improving patient collection processes. While that’s critical, it’s also important not to lose sight of the other side of the revenue equation—the payer. That’s where denial management comes in.
By Ricki Ransom – Healthcare providers are spending a significant amount of time and energy with patients just to find out that an insurance company will fight them on paying for the services provided.
By Crystal Ewing – Historically, providers have often treated claim denials the way many of us treat a speeding ticket. We may not be quite sure how much we were actually speeding—we may even disagree that we were speeding at all.
By Lindsay Stratman – You’ve delivered the care. Your team has diligently documented the encounter and coded the claim. They’ve ensured it reflects everything they know should be included for that specific payer.
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