By Deirdre Ruttle – Let’s face it: patients are frustrated with confusing and inconvenient healthcare payments experiences. They can become even more frustrated at the start of a new year when deductibles reset.
By Chris Seib – Last several industry experts contributed their health IT predictions for the upcoming year. Bill Marvin of InstaMed, discussed the trend of consumerism due to rising payment responsibility and the need for action in 2017 to address the new role of consumers as key stakeholders in the industry.
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