By Marty Callahan – Patient consumerism is coming of age. Gone are the days where it’s talked about in strategy meetings and put in quarterly goals, but not brought to action. 2019 is going to be the year you take patient consumerism to the patients, and that starts with strategic communication.
By Marty Callahan – At this very moment, a doctor somewhere (maybe even in your building) is lecturing a patient about ignoring obvious signs of health issues. The patient was experiencing pain, shortness of breath, trouble focusing, or a host of other issues, but they kept pushing forward as if things would get better on their own.
Now Playing on HealthcareNOW Radio
Get Our RCM Answers News Digest
HealthcareNOW Radio – Episodes On Demand
Miss any episodes of your favorite HealthcareNOW Radio shows? Find them all on our SoundCloud Channel. Play or Download Here