By Sarianne Gruber – The aging population in the US brings with it special concerns that will inevitably change the focus of many healthcare providers and organizations. Press Ganey, a leader in patient experience measurement, released last month its newest research on Patient Experience in the Very Elderly: An Emerging Strategic Focus.
By Sarianne Gruber – The PerfectServe survey, A Study of the Role of Communications in Population Health Management, quantifies and qualifies the challenges that medical and healthcare professionals face trying to communicate with each other given the multitude of hi-tech options.
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